RETURNS & Refund Policy

All our products are made to order through our trusted print-on-demand partner, Printify. Because of this, returns and refunds are only accepted for specific cases outlined below.

We only accept returns or refunds for defective, misprinted, or damaged items. If you receive a product that is defective, misprinted, or damaged, you must contact us within 7 days of receiving your order by emailing support@whiskersmethod.com with a detailed description of the issue and clear photos of the product.

Since all our products are made to order, we do not accept returns or exchanges for buyer’s remorse, incorrect sizes, or any reason other than defects or errors in production. Please check the sizing charts carefully before making a purchase.

To start a return request, please contact us at support@whiskersmethod.com. Do not return items without prior authorization, as they will not be accepted.

Damages and Issues

Please inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately at support@whiskersmethod.com with photos of the issue. We will evaluate the problem and determine if a replacement or refund is appropriate.

If a defect affects multiple items with the same design, additional photos or videos showing all affected items in one frame may be required for verification.

Important Notes:

Refunds will be issued to the original payment method. If your billing currency is not USD, the refund will be processed in the original payment currency.

We do not offer refunds or replacements for orders where the customer selected the wrong size or color.

If a package is not delivered successfully, you may request a reprint at an additional cost or a partial refund.

Note: For DTG-printed products, a placement tolerance of up to 0.5" applies, meaning slight variations in print positioning are not considered defects.